Once you have instructed Denva Interiors to supply and fit your new furniture a deposit is required prior to us placing the order. An invoice will be sent giving you details of this payment.
On delivery of your furniture the remaining balance is due and a signature will be needed after the furniture has been checked off to make sure everything is present.
If any items will not be present we will inform you of this as soon as we know so alternative arrangements can be made if need be.
Delivery is normally approximately 4 - 8 weeks after the deposit has been paid.
Payment methods are Cash, Bankers Draft or Personal cheque. (Please note that if paying by personal cheque these should be received 7 working days prior to allow for them to clear.)
If additional works are carried out on your request please inform the office who will order any extra materials and send a separate invoice for this.
On completion of the works the final balance is to be paid to the fitters.(Please note monies cannot be held if items are missing or damaged from the fitter but arrangement will be made through the Denva interiors.)
If you have ordered a specific item that is manufactured to your specification, this is the only time we do not allow you to cancel, but if we can stop the manufacturing of the item with no cost/penalty to ourselves then you will receive a full refund. We would need to know as soon as possible by phone 01375 383011 then backed up in writing, letter or e-mail info@denva-interiors.co.uk.